# 【商户】如何补单？

* 登录商户中心，点击支付管理，代收记录

<figure><img src="https://2691041111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM5iPeli02fvwTRn7jv%2Fuploads%2FFxeG5O8gZQkCNosPZIPp%2FSnipaste_2025-04-02_14-19-19.png?alt=media&#x26;token=08b5eb02-d900-48be-8698-8a736b14d042" alt=""><figcaption></figcaption></figure>

* 找到需要补单的订单，点击补单

<figure><img src="https://2691041111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM5iPeli02fvwTRn7jv%2Fuploads%2F12D5bF160wy6nKnJX0Sw%2FSnipaste_2025-04-02_14-20-22.png?alt=media&#x26;token=e099cd9d-a670-4b1b-b8a0-27de6feb108b" alt=""><figcaption></figcaption></figure>

* 输入客户实际支付的交易HASH，点击查询订单

<figure><img src="https://2691041111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM5iPeli02fvwTRn7jv%2Fuploads%2FnPrmZ5RXnQ81Ab9YdZ61%2FSnipaste_2025-04-02_14-21-04.png?alt=media&#x26;token=feecf51b-d948-4952-97d3-b9a9b334c294" alt=""><figcaption></figcaption></figure>

**满足以下条件，可提交补单**

1. 订单关闭后，支付时间未超过1小时
2. 收款钱包与订单一致
3. 交易金额不一致时，可勾选确认以HASH交易金额为准

<figure><img src="https://2691041111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM5iPeli02fvwTRn7jv%2Fuploads%2FOZNntp0Y5Glb0B9pjbgV%2FSnipaste_2024-08-15_18-07-42.png?alt=media&#x26;token=5643e7c6-ab6f-4ae7-b527-ef0bd11e03a4" alt=""><figcaption></figcaption></figure>

* 确认信息，点击补单

<figure><img src="https://2691041111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM5iPeli02fvwTRn7jv%2Fuploads%2FyXJgiOo3clRQTjvn0aaV%2FSnipaste_2025-04-02_14-21-50.png?alt=media&#x26;token=18525841-a3ed-476c-b54e-7948002c9a58" alt=""><figcaption></figcaption></figure>

* 输入登录密码，点击提交

<figure><img src="https://2691041111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM5iPeli02fvwTRn7jv%2Fuploads%2FHaXjdTMdDHfM0zvNXMwz%2FSnipaste_2025-04-02_14-22-34.png?alt=media&#x26;token=3b44c76a-11fb-4f67-9cc1-dc344dbfc426" alt=""><figcaption></figcaption></figure>

* 补单成功后，订单状态会变更为支付成功，系统会将补单哈希金额回调到商户回调接收地址

<figure><img src="https://2691041111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM5iPeli02fvwTRn7jv%2Fuploads%2FicMtnf1Ew0TY5CsTWKJH%2FSnipaste_2025-04-02_14-23-10.png?alt=media&#x26;token=e1a25524-ae06-485e-ab2a-09d9e2657864" alt=""><figcaption></figcaption></figure>