# 【商户】如何补单？

* 登录商户中心，点击支付管理，代收记录

<figure><img src="/files/TDhtGh9kMKGPTA43Yrx6" alt=""><figcaption></figcaption></figure>

* 找到需要补单的订单，点击补单

<figure><img src="/files/Dp160ySwKIVLiaWpQvkC" alt=""><figcaption></figcaption></figure>

* 输入客户实际支付的交易HASH，点击查询订单

<figure><img src="/files/zWmVPh2k6EgCYyC0U7Tb" alt=""><figcaption></figcaption></figure>

**满足以下条件，可提交补单**

1. 订单关闭后，支付时间未超过1小时
2. 收款钱包与订单一致
3. 交易金额不一致时，可勾选确认以HASH交易金额为准

<figure><img src="/files/lKZGTGVe2dzJpclHE4aI" alt=""><figcaption></figcaption></figure>

* 确认信息，点击补单

<figure><img src="/files/ZxgKEecWK68YvFXm8z05" alt=""><figcaption></figcaption></figure>

* 输入登录密码，点击提交

<figure><img src="/files/aQtXRIHfRhow0lkfbOfK" alt=""><figcaption></figcaption></figure>

* 补单成功后，订单状态会变更为支付成功，系统会将补单哈希金额回调到商户回调接收地址

<figure><img src="/files/sEV9TV30EyILvx1BaKj0" alt=""><figcaption></figcaption></figure>


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